Returns & Exchanges

At Into Music Store, we want you to be completely satisfied with your gear, which is why we offer a 30-day return window for most items. If your purchase doesn't hit the right note, our team is here to help you find the perfect replacement or issue a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Pack with Care

  Place the item in its original packaging including all manuals, cables, and accessories to ensure a smooth inspection process.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our technicians verify the condition of the returned gear, we will process your refund to your original payment method within 5-7 business days.